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Travel Security

When Travel Turns Critical

A Practical Crisis-Response Workbook for Business Travelers and Small Organizations

by Warren Pulley

When a trip goes wrong, nobody should have to decide who decides.

A traveler misses a check-in. A spouse gets a 4 a.m. call claiming a colleague has been kidnapped, with a disappearing “proof of life” photo. A protest fills the square outside the hotel. Flights are cancelled because airspace has closed. Large companies have a security operations center for these moments. Most small companies, nonprofits, universities, churches, and solo consultants don’t, so they improvise at the worst possible time.

This paired traveler and home-office workbook helps you make the key decisions in a calm room before departure and hand them off clearly.

  • 20 numbered fill-in forms, from a trip go/no-go sheet, traveler profile, and contact card to a first-hour incident log, family script, post-trip debrief, policy template, and tabletop planner
  • A missed-check-in escalation ladder with times, rungs, and numbers, so the person at home knows exactly what to do and when
  • Code-word and independent callback procedures built on FBI warnings about virtual kidnapping and AI voice impersonation
  • A shelter-or-relocate worksheet that shows when a situation is beyond your organization and who to call next
  • Plain-English basics for medical emergencies, lost passports, arrest and detention, stranding, and what the embassy can and cannot do
  • Nine clearly labeled fictional scenarios with debriefs, a tabletop exercise guide, and a 30-day implementation plan

Built for operations and HR managers, trip leaders, executive assistants, and business travelers whose employer has no travel-security function. Not legal or medical advice.

Paperback on Amazon Kindle on Amazon

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From the Insights blog: Travel Risk Management: The Missed Check-In Ladder

About the author

Warren Pulley is Executive Director of the Island Security Policy Institute (ISPI). Read his ISPI author profile or browse the ISPI research library.

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